Types of Services
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Individual or group counselling is provided to facilitate students' adjustment to university life, to enable them to cope with problems effectively, and to enhance their personal growth and development. [Personal information is kept confidential.] Appointment for counselling can be arranged by contacting the Unit in person or by telephoning 39437208 during office hours. Faculty and administrative staff can also refer students for counselling by using a Referral Form (download Referral form: PDF) and sending it to the Wellness and Counselling Centre by email, internal mail or fax (26037388).
Individual Counselling Service Operational Time Pledge
| 1. | Handling referrals | within 3 working days |
| 2. | Waiting time for counselling after arrival | within 15 mins |
| 3. | Length of counselling session | usually 60 mins./session |
To facilitate new students' adjustment to university life, the Centre conducts orientation talks at the beginning of each year. Web-based resources, service pamphlets and mental health information on university and cross-cultural adjustment are also disseminated to new students during the orientation period.
3. Self-Enhancement Campaign for New Students
During the first term of each year, the Centre conducts a series of programmes to facilitate new students' personal enhancement and to enable them to benefit more fully from their university experiences. This includes presentations in College Assembly and General Education classes, mental health screening and follow-up counselling.
Workshops and group programmes are organized regularly to enhance students' personal growth and effectiveness through discussion, exercise, role play, etc. Topics ranged from self-exploration, self-confidence to emotional regulation, stress management, communication and interpersonal skills, etc. In addition, customized developmental workshops are organized in collaboration with academic departments to cater to the specific psychosocial and developmental needs of specific student groups.
WACC endeavours to enhance students' peer support through engaging dedicated students, providing them with relevant training and service opportunities and empowering them to serve CUHK undergraduate students.
The 'uBuddies' Peer Counselling Network was launched in January, 2010. Under the systematic training and supervision of professional counsellors, uBuddies are well equipped with peer counselling skills and mental health basic knowledge which enable them to be competent and confident in helping their peers in terms of emotional support, early identification of mental health issues and timely referral to professional help.
In order to further strengthen mutual support among the student community, uPals Wellness Promotion Team was launched in 2020. All trainings are mainly conducted in English as another stream of peer support network in parallel with the uBuddies program. Upon completion of the training, uPals would organize supportive, fun and caring service projects to promote mental wellness and facilitate peer support in CUHK.
6. Mental Health Educational Resources
To promote mental health awareness and wellness in the campus community, the Centre actively develops a wide variety of mental health educational resources ranging from articles, pamphlets, guidebooks, display boards, caring reminders, self-help guidelines to videos and web-based information.
Each year, the Centre launches campus-wide campaigns on selected themes to promote mental wellness and positive psychology in the University. Through widespread publicity, promotional activities as well as major campus events, staff and students are mobilized to actively participate and in so doing benefit from such campaigns. Our previous campus wide campaign was themed Caring Campus. And in 2014, our new campus wide campaign is themed #CUsmile in order to promote mental health through positive psychology.
The Centre provides professional consultation to staff and students on matters pertaining to student counselling and mental health. In addition, staff training courses and sharing sessions are organized to enable colleagues and frontline staff to be better equipped to render pastoral care to students. Operational guidelines are also developed to facilitate cross-unit coordination and collaboration in student care.
Operational & Referral Guidelines (For Staff Only)
The Centre conducts survey and research periodically to better understand students' mental health condition and psychosocial needs and to facilitate the development of a comprehensive and effective counselling service.